Cheque Book Availability

Effective 8 May 2024, Police Bank will no longer accept or offer cheque issuing and clearing services.

This decision aligns with the significant decline in the use of cheques across Australia as more members prefer the speed, security, and convenience of alternate electronic payment methods.

As the Australian payments landscape evolves, remains committed to strengthening our products and services to meet your needs. We are actively investing in modern payment solutions to provide a seamless, quick and secure experience.

Important Dates

1 February 2024	Police Bank stopped automatically issuing Cheque Books for new and existing accounts.
8 May 2024	Cheque Book/Facility access was discontinued for all new and existing accounts.

What This Means for You?

You can no longer write cheques to make payment from your account.

You cannot deposit cheques to receive payment at any Police Bank branch.

Why the Change?

We prioritise providing secure and efficient payment options. Electronic methods like Internet Banking, direct debit, and debit cards offer significant benefits:

Speed: Payments are instant, eliminating waiting times.
Security: Strong features can protect your finances from fraud.
Convenience: Manage your money personally 24/7 using your electronic device.

What alternative payment methods are available to you?

Police Bank Internet Banking remains the quickest and safest means of paying people or organisations from any smartphone, tablet or computer.

Making a payment to another party.	Internet Banking: Our quickest and safest way to pay anyone, anytime, from any device. Mobile Banking: Manage your finances on the go with our user-friendly mobile banking app. Direct Debit: Set up automatic periodic payments to service providers. Credit/Debit Cards: Secure and widely accepted for online and in-store purchases. Automatic Payments: Schedule recurring payments easily through Internet Banking
Receiving a payment from another party	Direct Credit: Have funds deposited directly into your account. Cash: Deposited into your bank account.
Getting Cash	ATMs: Withdraw cash readily at any ATM. In-Branch: Visit your local branch for cash withdrawals.

What you need to do?

There is no action required as the changes are automatic. However, for security reasons we encourage you to destroy your old cheque or deposit books.

What do you need to do if you receive cheques on a regular basis?

Consider having funds directly credited into your bank account by providing your BSB and account number to those making the payments.

We are here to help you.

Our friendly customer service team is here to answer your questions or provide support. Call us at 13 17 28 and we will help you find the best alternate payment methods for you.