Important Documents & Information

Financial Services Guide

Incorporating Member Product Guide

Terms & Conditions

Schedule of Fees and Charges

Target Market Determinations

Schedule of Fees and Charges–

Equity Maximiser

Access Methods Terms and Conditions

BPAY, Visa Debit Card Terms and Conditions

Visa Credit Card Terms and Conditions

Internet and Mobile Banking and BPAY Terms and Conditions

Police Bank App Terms and Conditions

Digital Wallet Terms of Use

New Payments Platform, Osko and PayID Terms and Conditions

Marketing Opt Out

Member Due Diligence Form

Community Management Guidelines

Privacy Notice

Privacy Policy

Privacy Protection Information for Proposed Guarantor

Privacy Notice for ‘Police Bank Property Insights’

Whistleblower Protection Policy

Complaints and Feedback/Compliments

Customer Owned Banking Code of Practice

Digital Wallet Terms of Use

Financial Hardship Assistance

Guarantee and Indemnity Information

Consumer Data Right Policy

Important Information on Security Regarding Electronic Account Access and Regular Payment Arrangements

Police Bank Constitution

Regulatory Disclosures

Scams

Open Banking

Change of Personal Details

Deceased Estate

Direct Debit Cancellation

Financial Hardship Assistance

Home and Investment Loan Application Form

Name Disclosure

NSW Police Authority For Payroll Deductions

Offset Application

Request for Access to Personal Information

Transfer Request