Mobile Banking App

Get set for easy and more secure banking anywhere, anytime. Our upgraded Mobile Banking App gives you more ways to transact and manage your money, banking on the go with security and confidence.

Do more with the Mobile Banking App and manage your money with ease.

Banking your way

Pay your bills, schedule payments and transfers, check transactions, and keep an eye on your account balances.

Simple & Secure

Choose the way you prefer to login to your account on your mobile device – FaceID, fingerprint, security number, or password.

Control your cards

See all your card transactions and manage payments. If you misplace your card, you can use the Mobile Banking App to put a temporary lock on all card transactions.

Money management tools

Access handy tools and calculators to help plan your budgeting, track your spending and even set your savings goals.

Download the Mobile Banking App

Smart and more secure banking is in your hands

All your accounts in one place

The Mobile Banking App connects all your Police Bank accounts – savings, investments, loans and credit cards

Move your money with ease

Transfer funds between your accounts and make payments with ease. You can use BPAY®, Osko®, PayID® and take advantage of your mobile’s Digital Wallet.

Keep an eye on your accounts

Get a quick view of your current account balances, transactions and any interest earned.

Track your savings

Set up a savings tracker and see how you’re progressing towards your goals.

Stay on top of regular payments

Use the Mobile Banking App to set up any regular periodic payments such as subscriptions, broadband service, gym memberships and so much more. Set and forget!

FAQ

Here are some of the questions we’re asked about the Mobile Banking App. If you can’t find the answer you’re looking for, please contact us for more information.

Contact Us

How do I get started with the Mobile Banking App?

Once you’re registered for Police Bank Internet Banking, you can use your login details (member number and password) to get started with our Mobile Banking App.

To register for Internet Banking, call us on 131 728 and we’ll get you set up. Then you can download the Mobile Banking App to your compatible device through the App Store or Google Play.

To learn more about Internet Banking download our guide for Getting Started [to be added]

Is the Police Bank Mobile Banking App secure?

The Mobile Banking App is built on industry standard software and has security and encryption to keep your banking safer; multi-layer security functionality when you log in –using password and PIN or your mobile device’s Fingerprint or Face ID capabilities. The Mobile Banking App has a range of security services and features including automatic log out if you’ve finished banking but forgotten to log out and the ability to temporarily lock or cancel lost or stolen cards.

I’ve got a new mobile device, what do I do with my Mobile Banking App?

Once you’ve logged out of the Mobile Banking App on your old device, you’ll need to make sure you’ve got the Police Bank/Border Bank Mobile Banking App on your new device. Then, simply login using the same details.

If you were using biometrics on your previous device, you’ll need to set these up following the instructions on your new device and then register to use these in your Mobile Banking App settings.

If you are selling or giving away your old device, make sure you delete all cards in any digital wallet and delete our Mobile Banking App. We suggest that you reset your device to factory settings which will also remove any token accounts.

Can I manage payments in the Mobile Banking App?

Can I set up PayID® in the Mobile Banking App?

To register for Internet Banking and get started with the Mobile Banking App, please get in touch.

Call us Monday to Friday from 8:00am to 6:00pm AEDT or reach out via our Contact Us page.

Call us on 131 728 Contact Us

More Ways to Bank

Internet Banking

Enjoy the convenience of secure 24/7 access to your accounts to check your balance, view transactions, schedule and pay your bills, or transfer money between your accounts.

Contact us to register

ATMs

Use your Visa Debit or Credit Card at almost any ATM in Australia to withdraw cash or check your balance. And overseas at any ATM with the VISA® symbol. Find your nearest atmx ATM.

Find an ATM

Bank@Post

Bank over the counter at more than 3,400 Bank@Post Australia Post Offices. Withdraw cash, make deposits, pay your bills and check your balance where you see the Bank@Post symbol.

Learn more

IMPORTANT INFORMATION

Membership eligibility is required to join the Bank. You should consider whether the Mobile Banking App is appropriate for you before acquiring it. Internet connection is required, and normal mobile data charges apply. We ensure compatibility with popular devices but cannot guarantee compatibility with all devices and operation systems. Apple, the Apple logo, iPhone and iPad are trademarks of Apple Inc, registered in the US and other countries. App Store is a service mark of Apple Inc. Android, Google Pay and Google Play are trademarks of Google LLC.

When your PayID is registered, your details (including your name) will be available to people who use the service and enter your mobile phone PayID. PayID® is a registered trademarks of NPP Australia Limited.