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We’re keeping you informed of our upcoming changes
Here at Police Bank, we like to keep you informed when we make changes to the Terms and Conditions that apply to the products that you hold or have applied for.
You can check out what’s changing below.
Telephone Banking (RediDial) is ending soon
Our Telephone Banking service (RediDial) will reach the end of its life on 1 October, 2024. Unfortunately, our Phone Banking provider will no longer support the technology as more and more people turn to the convenience and security of Internet Banking.
We’re here to help you through this change.
Other convenient ways to bank
The preferred banking method for most of our members is now Internet Banking or the Mobile Banking App.
Internet Banking
Internet Banking makes managing your money online simple, safe and convenient at any time of the day.
Benefits of Internet Banking include:
- Stay on top of your money and monitor your accounts and transactions
- Manage your cards
- Set up regular or scheduled payments
- Pay bills with BPAY®
- Benefit from safe banking with extensive security features
Don’t have Internet Banking? Call us on 131 728 from 8am – 6pm Monday to Friday to register.
Face-to-face banking
If you prefer banking in person you can continue to bank at any of our branches in NSW or ACT.
You can also bank at more than 3,000 Australia Post Office locations with the Bank@Post logo to make withdrawals, deposit cash, check your balance and pay your bills.
ATMs across Australia
Don’t forget that your Visa Debit Card can be used to access your money at thousands of ATMs across Australia through the atmx network.
Find the nearest atmx ATM here.
Frequently asked questions
The service will not be available after 1 October, 2024.
Our Phone Banking provider will no longer support the technology as more and more people turn to the convenience and security of Internet Banking.
We have all your banking needs covered. You can register for Internet Banking, bank in branch or use Bank@Post at more than 3,000 Australia Post locations.
Simply call us on 131 728 from 8am – 6pm Monday to Friday and we’ll have you set up in no time.
You can still bank in one of our branches or over the counter at more than 3,000 Australia Post locations where the Bank@Post logo is displayed. If you need to discuss other access options, please call us on 131 728 8am – 6pm Monday to Friday or visit us in a branch so we can help.
If you have any questions, concerns or issues, please call our team on 131 728 or visit your local branch. We’re here to help on 131 728 from 8am –6pm, Monday to Friday.
Important Upcoming Service Changes
We are making changes to our Terms and Conditions across some of our service offerings which will be effective from the 1 October, 2024. The changes we’re making are as a result of changing ways of banking. The majority of these changes apply to the decommissioning of our RediDial (Telephone Banking) and Cheque Facility services.
The new updated Terms and Conditions are available below, as well as our current Terms & Conditions on our Important Documents page.
Schedule of Fees and Charges – Equity Maximiser
Quick, easy and secure way to bank on the go.
With Internet Banking you can bank anywhere, at a time.
Learn More