Member Care Officer – Fraud

We are seeking a talented and experienced Fraud Officer to join our dynamic team. As a Fraud Officer, you will play a critical role in safeguarding our organisation from financial crime.

Who are we?

Police Bank is one of Australia’s fastest growing Mutual Banks. We are a progressive, purpose-driven financial institution, and we pride ourselves on offering a competitive range of financial products and services, all of which have been created with the needs of our members at front of mind.

About the role

  • Conduct in-depth investigations into suspicious activities and potential fraud cases 
  • Analyse complex financial transactions to identify patterns and anomalies 
  • Collaborate with internal and external stakeholders to share information and coordinate efforts 
  • Develop and implement effective fraud prevention and detection strategies 
  • Stay up-to-date with emerging fraud trends and regulatory changes

About You

  • Proven experience in fraud investigation, AML ((Transaction monitoring, SMR and TTR reporting, ECDD), or KYC (Customer verification and periodical review) ideally within the banking or financial services industry. 
  • Knowledge of relevant regulations and compliance requirements
  • Strong analytical and problem-solving skills.
  • Excellent attention to detail.
  • Ability to work independently and as part of a team.
  • Strong communication and interpersonal skills.

Why you’ll love us

  • We are a progressive, people-focused financial institution and very proud of being one of Australia’s fastest growing Mutual Banks 
  • You will be working in a highly collaborative team that cares about the work they do and is passionate about finding the best solutions.
  • Fantastic medium- and long-term career opportunities

Police Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status. This role is open to Australian and New Zealand Citizens and permanent residents only

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