Member Care Officer – Account Fulfilment (Contract)

Police Bank is one of Australia’s fastest growing Mutual Banks. We are a progressive, purpose-driven financial institution, and we pride ourselves on offering a competitive range of financial products and services, all of which have been created with the needs of our members at front of mind.

We’re looking for a detail-oriented and organized Lending Fulfillment Officer to join our growing team! You’ll be the hero behind the scenes, ensuring loan applications are processed efficiently and accurately, while providing exceptional support to our members and third parties along the way.

This is a 12-month contract role with possible extension 

Responsibilities

  • Working as part of our growing account fulfilment team, you will be responsible for the processing of mortgage loan documentation and mortgage settlements.
  • Ensure accurate completion of mortgage settlement documentation
  • Discharging of mortgages  
  • Provide instructions within timeframes on mortgage discharges and settlements to solicitors
  • Preparation of loan funding documents 

About You

  • We are looking for candidates with lending, settlements or discharges experience. Personal Bankers with lending experience will also be considered.
  • Happy to take on a contract role
  • Excellent communication and interpersonal skills
  • Strong attention to detail and accuracy
  • Proficient in Microsoft Office Suite
  • Ability to work independently and as part of a team

Why you’ll love us

  • We are a progressive, people-focused financial institution and very proud of being one of Australia’s fastest growing Mutual Banks 
  • Positive and supportive work environment
  • Chance to make a real impact in the lives of our loyal member base

Police Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status. This role is open to Australian and New Zealand Citizens and permanent residents only.

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